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Privacy Policy

For the shop, .

What we collect

When you book online, by phone or in person, we keep your name, mobile number, the appointments you book, which barbers you prefer, notes our barbers add, and your text-message choices. When you call, our automated phone assistant transcribes the call so the shop can see what was booked or what message you left. If you leave a voicemail, we keep the recording.

How we use it

Only to run your appointments: booking, confirming, reminding you, letting you cancel, recognizing you when you call, and, if you opt in, letting you know when you're due for your next cut.

Text messages

We text you only if you give us your mobile number for an appointment (confirmations and reminders) or opt in to "time for your next cut" texts. Reply STOP to any text to stop all texts, or HELP for help.

We do not sell, rent or share your mobile number or text-messaging consent with anyone for their marketing purposes. Text-messaging opt-in data and consent are never shared with third parties, except the service providers below that deliver the messages for us.

Service providers

We use a small number of providers to run this service, and they process your information only on our behalf: Twilio (phone calls and texts), Cloudflare (hosting), and Anthropic (the AI that answers the phone and understands what you say).

Your choices

You can opt out of texts at any time by replying STOP. To see, correct or delete your information, call or text the shop at our number.

How long we keep it

We keep your profile and appointment history while you're a customer so we can remember your preferences. Ask us and we'll delete it.